Contact and support

Reach us

• Run by: the owner of MargaLink, a sole proprietor in India, trading as MargaLink.
• Postal address: to be listed here before accounts open
• Email: the contact address listed here once accounts open
• Phone: to be listed here before accounts open
• Grievance Officer: the owner of MargaLink, at the email and phone above. We acknowledge a complaint within 48 hours and aim to resolve it within one month.

Payments, receipts and refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. For a receipt, a refund or a charge you don't recognise, use the link in your Paddle receipt email, look up your order at paddle.net, or use Receipts, refunds and billing on your account page. You can also write to the contact address listed here once accounts open and we'll help. The refund policy says what comes back and when.

Your data

Download or delete everything we hold on your account page. For anything else, such as correcting your email address or asking which providers received your data, write to the contact address listed here once accounts open; we answer within 30 days. The privacy notice explains your rights.

If you're not satisfied

You can complain to the Data Protection Board of India, to the data protection authority where you live in the EU, or to the UK's Information Commissioner's Office. Consumers in India can also go to a consumer commission.